Freight Service Testimonials
We are so appreciative of the support your team provided in assisting us for our evening event yesterday. Everything was taken care of in a fluid manner from the reservation process with you to the roundtrip pickup process from your transportation team. Your movers were exceptional and went above and beyond to help coordinate our needs.
I wanted to send a note of thanks for delivering such world class service. As you know we delivered furniture to 24 of our partners’ homes. Each move was handled with care, professionalism, and timeliness. Dennis and the WEX Moving team are a model for others to follow.
The movers were so professional. They came up to our war room and evaluated the job. They were pleasant and really took their time to ensure that our boxes were secure before loading them into the truck. Upon loading, they kept checking the weight and sought to make sure if they needed another restraint, they weren’t going to hesitate to put one on. I felt very comfortable sending my war room via Washington Express, so comfortable, I even emailed right after and asked if the same movers could do the return pick up for us. A very nice experience!!
The communication was outstanding throughout and the mover was prompt. He was also courteous, polite, and professional to my team and conducted the business of WEX in a timely and efficient manner. I also just received the shipment confirmation for this job. I definitely appreciate your team handling this for me. As you are probably already aware I was using this as a test to measure how things would go with handling these types of request. I’m sure we’ll have similar request in the near future and I look forward to recommending and using Washington Express Movers as a resource to help us get them done.
I was using a big, very popular moving company whom we’ve had a longstanding relationship. The cost is definitely a huge difference. Honestly, I was probably paying double. The service with Washington Express Movers seems more personal and the movers I’ve had have definitely been more conscientious than others. And I LOVE being able to call with little to no notice – I’m sure you guys don’t love that, though! We were excited because WEX is already an approved vendor in [many] buildings. Plus, we all have a relationship with you and with the dispatchers, so it’s more comforting.
The move went well. The two movers were on time, courteous, and about doing their work. I will definitely use them again, if another project should arise.
This event season was incredibly busy and our success would not have been possible without your partnership. Your willingness to work with us and your continued flexibility is a reason we enjoy working with you. Your determination to ensure that both we and the client are happy is a testament to your great work and why we continue to recommend you to our clients.